Conditions of use

The following terms and conditions do not affect your statutory rights as a consumer.

Terms

The term 'Holmfirth Fabric Millshop' refers to the buisness which owns and operates the website accessed via the domain names www.fabricmillshop.co.uk and ... Any reference to 'Holmfirth Fabric Millshop' refers to the company, the websites and all content on the websites.

Contract

By placing your order you agree to these terms and conditions. By completing and submitting the electronic order you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Should we reject your offer we will contact you and any money paid to us will be returned to you. The automated order confirmation acknowledges order receipt, this does not constitute acceptance of offer.

Order Returns

When you place an order with us you will receive a confirmation e-mail, if after receiving this acceptance, you decide you wish to cancel your order you may do so by communicating this request to us within 2 working days.

If you have already received the goods and they are not wanted, you must return the goods to us at your own cost and risk; this does not apply to made to order kilts, for made-to-order items we can accept returns only if faulty or not made to the specifications you have ordered. We normally provide measuring guides where necessary, and it is important you follow these. Please note that a £5.00 processing charge may be applied and our original outgoing shipping costs will not be refunded. Provided the goods are returned in the same condition as initially supplied to you, we shall reimburse all monies, less any charges, paid by you for those goods.

Faulty Goods

If goods do not reach you in good condition, are significantly different to the advertised product or are faulty, please contact us to arrange replacement. Shipping costs for the affected portion of delivery back to Holmfirth Fabric Millshop is at our expense. We will aim to acknowledge your complaint within 7 working days and we will keep you informed about progress. Holmfirth Fabric Millshop will only refund you for the items that have been damaged in transit or are faulty once they have been safely returned to us. We must be notified of damaged or faulty goods within 7 days of receipt. Holmfirth Fabric Millshop will accept returns and give full refunds only in circumstances where the products have not been tampered with or opened. Your payment will be refunded within 14 days of our agreement to refund.

Delivery

We try hard to outline despatch and delivery times as accurately as possible and Holmfirth Fabric Millshop will endeavour to deliver to you within the specified time; however, there may be instances when we cannot deliver within this time. If we realise that we cannot deliver to you within that time, we shall alert you as soon as possible to try to arrange another suitable timeframe for delivery. Holmfirth Fabric Millshop cannot be held responsible for failing to meet estimated delivery deadlines through situations that arise without our control (for example if an item is lost in the post). In situations where this occurs, Holmfirth Fabric Millshop will take appropriate action based on the level of insurance purchased.

Deliveries sent without tracking or insurance will be subject to the postal service's standard compensation procedures which may involve significant delays in receiving compensation, and or compensation below the total order value. We can never refund or cancel made-to-order items due to lateness. And we cannot ever offer compensation due to consequential costs of lateness.

We cannot be held responsible if any item you have ordered is impounded or has extra duty charged on it by your local customs and excise department, therefore we recommend that you check with the Customs and Excise Department before ordering from us. If you have a particular deadline by which time you require your order to be delivered, please notify us and we will inform you as to whether or not this is possible to meet and then if so, we will do our best to meet this, but we cannot guarantee that this delivery time is met.

VAT

All prices shown on our website are inclusive of VAT, if you live outside the EU and are exempt from paying VAT this will be deducted from the total for orders sent outside the EU. However, it is important to note that buyers will be responsible for all customs and import duties in the destination country. Customers looking for more information on whether a charge will be levied upon importing goods in a country outside the EU should contact the local authority in that country for more information.

Currencies

The prices for all our products are shown in UK £ Sterling. You may see prices displayed in other currencies, these advisory prices are converted at current exchange rates, but the actual charge will be made in UK £ Sterling. Due to this, the value shown in a given currency other than UK £ Sterling may differ from the amount charged. The amount charged will depend on the chosen payment method's rate of conversion and may include additional charges.

Sizing Guides

All sizes are given in standard UK sizes.

Website Images

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen. Colours and shades displayed on our site cannot be guaranteed to be accurate. For many reasons, colours of actual goods you receive might on occasion differ significantly from what you have seen in an image. We cannot accept returns of Made to Order goods because they are not the colour or shade you expected. If you are in any doubt, please don’t hesitate to contact us as we are always happy to help.

Product Specification

All product information and technical specifications contained in Holmfirth Fabric Millshop are for guidance only; no responsibility can be taken for errors or omissions.

Special Offers

Holmfirth Fabric Millshop reserves the right to withdraw or modify special offers at any time. All products are sold on a first come first served basis and no further discounts may be applied. When free shipping is offered, we reserve the right to send via the most economical service.

Termination

Holmfirth Fabric Millshop reserves the right to abort access of our internet services if your behaviour is found to be discordant with these terms and conditions at any time.

Intellectual Property

No permission is given by Holmfirth Fabric Millshop in respect of the reproduction or use for injurious or commercial purposes of any brand names, product names, designs and any other material shown on the Holmfirth Fabric Millshop website in which intellectual property rights subsist. ALL RIGHTS RESERVED.

Privacy and Security

We treat your privacy and security very seriously. Please see our full privacy policy.

Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Holmfirth Fabric Millshop relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.